Understanding Maintenance for Microsoft Dynamics 365
Maintenance is a systematic process that helps our customers to keep their Microsoft Dynamics 365 systems up to date. It includes planning, organizing, and maintaining existing workflows.
Daxfo supports maintenance services tailored to unique business needs by following best practices and incorporating real-time monitoring, regular system health checks, and proactive maintenance support to enhance customer productivity.
Daxfo's comprehensive Maintenance services
Our Maintenance Services ensure seamless operations and long-term system stability for Microsoft Dynamics 365 AX/F&O, Dynamics 365 BC/NAV, Dynamics 365 CE/CRM, Power Platform, and Microsoft Azure. This aims to reduce downtime and make Microsoft solutions accessible to all customers worldwide, tailored to their unique business processes. Daxfo aims to provide strategic environmental and patch maintenance to mitigate any potential data breaches, ensure security compliance, and promote repair and risk management. Additionally, business administrators have direct access to all data sources and tracking records, allowing them to maintain sensitive information and keep system processes steady.
Patch Maintenance Management
Daxfo’s Patch Maintenance process is designed to identify and resolve any “System Errors” or “Bugs” that arise post-release in the software. These patches are critical in addressing vulnerabilities, ensuring that our customers’ environments remain secure and protected from potential exploitation.
Patching Actions Involve:
- Preparing the patch package.
- Obtaining updated package details from the ISV.
- Verifying the compatibility of the merged package with existing customizations.
- Updating existing pipelines or creating new ones as needed.
- Updating artifacts to reflect the latest changes.
- Repairing obsolete objects to maintain system integrity.
- Testing core modules such as Accounts Receivable (AR), Accounts Payable (AP), etc.
- Validating integration developments, if applicable.
- Deploying the patch to a non-production environment for business review.
- Obtaining final approval and signing off for production deployment.
ENVIRONMENT MAINTENANCE MANAGEMENT
Daxfo performs regular environmental maintenance for our customers to manage and schedule all service updates, quality improvements, and Installation Verification Tests for infrastructure and system changes with minimal disruption to operations with our dedicated support of team members. This includes
Daxfo’s maintenance services help businesses achieve smooth workflows in areas such as new integrations, performance improvement, issue fixes, etc. Our approach ensures the efficient retrieval of missing records or databases while safeguarding systems against cyber threats, regulatory risks, and vulnerabilities.
We remain committed to enabling our customers to focus on growing their business rather than managing system malfunctions.