Support

Our Service


At Daxfo, we offer support for Microsoft Dynamics 365 Finance and Operations, Microsoft Biztalk server, Dynamics AX 2012, Dynamics AX 2009.

Our specialized support services offered by Dynamics ERP & Microsoft Biztalk were designed in such a way that it enables uninterrupted system running at its peak. The certified and well experienced product professionals at Daxfo have immense knowledge about the product and skill level to provide you guidance and quickly resolve your technical issues before it could impact your business.

When you go-live, Daxfo will be a genuine partner and support efficiently and remember, even the most talented and effective team will face hurdles and challenges while maintaining your software solution. As experts, we can solve your problems, a smaller one or most complicated.

Success comes through constant hard work and commitment. Implementing Dynamics is the right move in business but, updating, upgrading, and maintaining the solution according to the current practices in business is the key to success.

At Daxfo, we provide Strategic Dynamics 365 Unlimited Support Offering and dedicated application management approach designed to maximize your technology investment and minimize burden on your business application support team. As part of support, we will focus on the following areas, Application Management, Rescue/Recovery, upgradation, scaling up & down of Staff and best work environment project services for 'small’ projects are included in our specialized offerings.

Training & Support:

Benefitted from Daxfo’s ongoing training and support.

Our client’s business support team and SME’s will be enriched with in-depth knowledge by Daxfo. Being your certified partner, we have the right resources in abundance to guide you through each process according to the requirements of your business and industry.


Microsoft Biztalk server support services:

  • Monitoring the application status
  • Debug the application error
  • Identification of issues under suspended messages
  • Manage the load across BizTalk Server group
  • Checking environment up-time by Monitoring Server exceptions and resolving Server specific issues
  • Metrics can be checked in SQL Server
  • Monitor Database usage

daxfo - support

Other Support services:

Client core business is the main area of our focus Round the clock Help Desk 24*7 throughout the year Reduction of errors and increase performance

  • Training
  • ISV Support
  • Resolution of errors
  • Product Road Mapping Guidance
  • Ticketing System Maintenance
SLA (Service Level Agreement) based support and maintenance which provides accountability and predictability.